The Idaho Department of Insurance On-Line Complaints Reconciliation allows insurance companies to voluntarily reconcile complaints received by the Idaho Department of Insurance. This process will not replace our consumer complaint process, it is simply an additional step offered to industry to review the complaints as reported to the NAIC.
Complaints can be reviewed and reconciled at any time during the current calendar year.
All complaints for the prior year must be reviewed by January 30 as access to these complaints will be removed on February 1 (i.e. You can review 2017 complaints through January 2018 but as of 2/1/2018 the 2017 complaints will no longer be available to you for reconciliation.)