Below is insurance company contact information intended for auto body shops.
This contact information is not intended for the general public.
Recognizing the value of effective communication, the Idaho Department of Insurance has created this page to facilitate improved interactions between auto body shops and insurance companies involved in the auto repair, estimates, costs, and payments process. By streamlining the point of contact whereby auto body shops can rely on one key person with each insurance company to handle escalated issues concerning auto body repair claims, we can better serve our Idahoans when it comes to getting their vehicles repaired and back on the road safely.
The list of designated insurance company contacts is provided below.
Please contact the Idaho Department of Insurance Consumer Affairs at 208-334-4322 to update any insurance company contact information.
Insurance Company Name | Contact | Address | Phone | |
---|---|---|---|---|
Ace American Insurance Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Ace Fire Underwriters Insurance Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Ace Property and Casualty Insurance Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Agri General Insurance Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
All America Insurance Company | Setphanie Showalter | 800 S. Washington St., Van Went, OH 45891 | sshowalter@central-insurance.com | 419-238-1010 x 296 |
Alliance Insurance Company, Inc. NAIC 19186 | Sandy Baldwin, Casualty Claims Manager | 112 N. Main, PO Box 1401, McPherson, KS 67460 | sandy-baldwin@familcom | 620-241-2200 x 1213 |
Allstate Insurance Company | Kerry Cavazos | PO Box 660636, Dallas, TX 75266 | Kerry.Cavazos@allstate.com | 425-489-5878 |
American Empire Insurance Company | Jean Horne | 301 E. 4th Street, Cincinnati, OH 45202 | P&CClaimsCompliance@GAIG.com | 513-287-8729 |
American Empire Surplus Lines Insurance Company | Jean Horne | 301 E. 4th Street, Cincinnati, OH 45202 | P&CClaimsCompliance@GAIG.com | 513-287-8729 |
American Family Mutual Insurance Company, S.I. | Lisa McNally | 6000 American Parkway, Madison, WI 53783 | lmcnally@amfam.com | 800-692-6326 x 52563 |
Amica Mutual Insurance Company | Scott Berard | 5005 Meadows Road, Suite 350, Lake Oswego, OR 97035 | sberard@amica.com | 800-882-6422 x 21590 |
Auto-Owners Insurance Company | Matthew Ballenger | P O Box 190300 Boise, ID 83719 | ballenger.matthew@aoins.com | 208-884-5289 x 582 |
Badger Mutual | Dan Filo | P O Box 2092, Milwaukee, WI 53201 | dfilo@badgermutual.com | 414-587-8584 |
Bankers Standard Insurance Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Central Mutual Insurance | Stephanie Showalter | 800 S. Washington Street, Van Went, OH 45891 | sshowalter@central-insuranc.com | 419-238-1010 x 296 |
Century Indemnity Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Century-National Insurance Company | Shane Mitchener | 5757 Phantom Dr. Ste 200, Hazelwood, MO 63042 | DOI.Complaints@ngic.com | 314-493-7987 |
Chubb Custom Insurance Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Chubb Indemnity Insurance Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Chubb National Insurance Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Country Casualty Insurance Company NAIC 20982 | Tim Golliday, Manager, Material Damage | Bloomington, IL | tim.golliday@countryfinancial.com | 855-227-4360 |
Country Mutual Insurance Company | Tim Golliday, Manager, Material Damage | Bloomington, IL | tim.golliday@countryfinancial.com | 855-227-4360 |
Country Preferred Insurance Company | Tim Golliday, Manager, Material Damage | Bloomington, IL | tim.golliday@countryfinancial.com | 855-227-4360 |
Dairyland Insurance Company | Patrick Schultz | 1800 North Point Drive, Stevens Point, WI 54481 | patrick.schultz@sentry.com | 715-346-7557 |
Direct General Life Insurance Company | Shane Mitchener | 5757 Phantom Dr. Ste 200, Hazelwood, MO 63042 | DOI.Complaints@ngic.com | 314-493-7987 |
Direct National Insurance Company | Shane Mitchener | 5757 Phantom Dr. Ste 200, Hazelwood, MO 63042 | DOI.Complaints@ngic.com | 314-493-7987 |
Employers Mutual Casualty Company | John Savage | 717 Mulberry St., Des Moines, IA 50309 | John.A.Savage@EMCIns.com | 515-345-2249 |
Executive Risk Indemnity Inc. | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Executive Risk Speciality Insurance Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Farm Bureau Mutual Insurance Company of Idaho | Steve Johnson | 275 Tierra Vista Dr., Pocatello, ID 83201 | sjohnson@idfbins.com | 208-947-2478 |
Farmers Alliance Mutual Insurance Company NAIC 19194 | SAndy Baldwin, Casualty Claims Manager | 112 N. Main P O Box 1401, McPherson, KS 67460 | sandy-baldwin@fami.com | 620-241-2200 x 1213 |
Federal Insurance Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Florists' Mutual Insurance Company | Patrick Schultz | 1800 North Point Drive, Stevens Point, WI 54481 | patrick.schultz@sentry.com | 715-346-7557 |
Geico Casualty Company | Garth Dixon | 5260 WESTERN AVENUE | gardixon@geico.com | 208-740-0558 |
Grange Insurance Association, NAIC 22101 | John Arnold | 200 Cedar Street, Seattle, WA 98121 | jarnold@grange.com | 800-247-2643 x 2296 |
Great American Alliance Insurance Company | Jean Horne | 301 E. 4th Street, Cincinnati, OH 45202 | P&CClaimsCompliance@GAIG.com | 513-287-8729 |
Great American Assurance Company | Jean Horne | 301 E. 4th Street, Cincinnati, OH 45202 | P&CClaimsCompliance@GAIG.com | 513-287-8729 |
Great American E & S Insurance Company | Jean Horne | 301 E. 4th Street, Cincinnati, OH 45202 | P&CClaimsCompliance@GAIG.com | 513-287-8729 |
Great American Fidelity Insurance Company | Jean Horne | 301 E. 4th Street, Cincinnati, OH 45202 | P&CClaimsCompliance@GAIG.com | 513-287-8729 |
Great American Insurance Company | Jean Horne | 301 E. 4th Street, Cincinnati, OH 45020 | P&CClaimsCompliance@GAIG.com | 513-287-8729 |
Great American Insurance Company of New York | Jean Horne | 301 E. 4th Street, Cincinnati, OH 45202 | P&CClaimsCompliance@GAIG.com | 513-287-8729 |
Great American Protection Insurance Company | Jean Horne | 301 E. 4th Street, Cincinnati, OH 45202 | P&CClaimsCompliance@GAIG.com | 513-287-8729 |
Great American Security Insurance Company | Jean Horne | 301 E. 4th Street, Cincinnati, OH 45202 | P&CClaimsCompliance@GAIG.com | 513-287-8729 |
Great American Spirit Insurance Company | Jean Horne | 301 E. 4th Street, Cincinnati, OH 45202 | P&CClaimsCompliance@GAIG.com | 513-287-8729 |
Great Northern Insurance Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
IDS Property Casualty Insurance Company | Brad Metzger | 3500 Packerland Dr., De Pere, WI 54313-9070 | Bradley.Metzger@ampf.com | 920-330-5996 |
Illinois Union Insurance Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Indemnity Insurance Company of North America | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Insurance Company of North America | Paul Herzner | 50 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Integon Indemnity Corp. | Shane Mitchener | 5757 Phantom Dr. Ste 200, Hazelwood, MO 63042 | DOI.Complaints@ngic.com | 314-493-7987 |
Integon National Insurance Company | Shane Mitchener | 5757 Phantom Dr. Ste 200, Hazelwood, MO 63042 | DOI.Complaints@ngic.com | 314-493-7987 |
Liberty Mutual Insurance Company | Krista Young | 175 Berkeley Street, Boston, MA 02116 | Krista.Young@LibertyMutual.com | 857-224-2067 |
MAPFRE Insurance Company | Jeffrey Norwood | 11 Gore Road, Webster, Ma. 01570 | jnorwood@mapfreusa.com | 503-951-0001 |
Metropolitan General Insurance Company | Kevin Heffernan | 9797 Springboro Pike, Dayton OH 45448 | kdheffernan@metlife.com | 800-854-6011 x 4548 |
Metropolitan Group Property and Casualty Insurance Company | Kevin Heffernan | 9797 Springboro Pike, Dayton OH 45448 | kdheffernan@metlife.com | 800-854-6011 x 4548 |
Metropolitan Property and Casualty Insurance Company | Kevin Heffernan | 9797 Springboro Pike, Dayton OH 45448 | kdheffernan@metlife.com | 800-854-6011 x 454 |
MIC General Insurance Corp. | Shane Mitchener | 5757 Phantom Dr. Ste 200, Hazelwood, MO 63042 | DOI.Complaints@ngic.com | 314-493-7987 |
Middlesex Insurance Company | Patrick Schultz | 1800 North Point Drive, Stevens Point, WI 54481 | patrick.schultz@sentry.com | 715-346-7557 |
Mountain Valley Indemnity Company | Shane Mitchener | 5757 Phantom Dr. Ste 200, Hazelwood, MO 63042 | DOI.Complaints@ngic.com | 314-493-7987 |
National General Assurance Company | Shane Mitchener | 5757 Phantom Dr. Ste 200, Hazelwood, MO 63042 | DOI.Complaints@ngic.com | 314-493-7987 |
National General Insurance Company | Shane Mitchener | 5757 Phantom Dr. Ste 200, Hazelwood, MO 63042 | DOI.Complaints@ngic.com | 314-493-7987 |
National General Insurance Online, Inc. | Shane Mitchener | 757 Phantom Dr. Ste 200, Hazelwood, MO 63042 | DOI.Complaints@ngic.com | 314-493-7987 |
National Health Insurance Company | Shane Mitchener | 5757 Phantom Dr. Ste 200, Hazelwood, MO 63042 | DOI.Complaints@ngic.com | 314-493-7987 |
Pacific Employers Insurance Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Pacific Indemnity Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Parker Centennial Assurance Company | Patrick Schultz | 1800 North Point Drive, Stevens Point, WI 54481 | patrick.schultz@sentry.com | 715-346-7557 |
Peak Property and Casualty of Wisconsin | Patrick Schultz | 1800 North Point Drive, Stevens Point, WI 54481 | patrick.schultz@sentry.com | 715-346-7557 |
Penn Millers Insurance Company | Paul Herzner | Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Permanent General Assurance Corp. | Jeff Jackson | 2636 Elm Hill Pike, Ste 510, Nashville, TN 37214 | JeffJackson@thegeneral.com | 615-744-1059 |
Pharmacists Mutual Insurance Company | Roxanne Wibben | 808 Hwy 18 W P O Box 370, Algona, IA 50511 | roxanne.wibben@phmic.com | 5152952461 x 7445 |
Progressive Casualty Insurance Company | Kelly Mahone | 6300 WILSON MILLS ROAD, N71C, Mayfield Village, OH 44143 | Kelly_K_Mahone@Progressive.com | 406-223-4854 |
Safeco Insurance Company of America | Krista Young | 175 Berkeley Street, Boston, MA 02116 | Krista.Young@LibertyMutual.com | 857-224-2067 |
Sentry Casualty Company | Patrick Schultz | 800 North Point Drive, Stevens Point, WI 54481 | patrick.schultz@sentry.com | 715-346-7557 |
Sentry Insurance-a Mutual Company | Patrick Schultz | 1800 North Point Drive, Stevens Point, WI 54481 | patrick.schultz@sentry.com | 715-346-7557 |
Sentry Select Insurance Company | Patrick Schultz | 800 North Point Drive, Stevens Point, WI 54481 | patrick.schultz@sentry.com | 715-346-7557 |
State Farm Fire & Casualty Company | Kevin Marler | 1 State Farm Plaza, Bloomington, IL 61710-0001 | kevin.l.marler.ctcu@statefarm.com | 253-448-0949 |
State Farm Mutual Automobile Insurance Company | Kevin Marler | 1 State Farm Plaza, Bloomington, IL 61710-0001 | kevin.l.marler.ctcu@statefarm.com | 253-448-0949 |
Stillwater Property and Casualty Insurance Company | Lisa Norgard | 4905 Belfort Rd, Ste 110, Jacksonville, FL 32256 | lisa.norgard@stillwater.com | 402-599-8345 |
Sublimity Insurance Company | Tricia Mittig | P O Box 219, 100 SW Sublimity Blvd., Sublmity, OR 97385-0219 | triciam@sublimityins.com | 503-769-2104 |
United Heritage Property & Casualty Company | Sean Butler | Boise, Idaho | sbutler@unitedheritage.com | 208-493-6127 |
USAA Casualty Insurance Company | R.J. Brauneker | 9800 Fredericksburg Road, San Antonio, TX 78288 | RJ.Brauneker@USAA.com | 813-615-6287 |
USAA General Indemnity Company | R.J. Brauneker | 9800 Fredericksburg Road, San Antonio, TX 78288 | RJ.Brauneker@USAA.com | 813-615-6287 |
Vigilant Insurance Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Viking Insurance Company of Wisconsin | Patrick Schultz | 1800 North Point Drive, Stevens Point, WI 54481 | patrick.schultz@sentry.com | 715-346-7557 |
Westchester Fire Insurance Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Westchester Surplus Lines Insurance Company | Paul Herzner | 150 Allen Road, Ste 101, Basking Ridge, NJ 07920 | paul.herzner@chubb.com | 914-606-2228 |
Western Community Insurance Company | Steve Johnson | 275 Tierra Vista Dr., Pocatello, ID 83201 | sjohnson@idfbins.com | 208-947-2478 |
Western National Insurance Group | Jeffrey Cornell | 4700 West 77th St., Edina, MN 55435-4818 | jeffrey.cornell@wnins.com | 800-862-6070 x 725 |