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Consumer Complaint Comparison Tables

The consumer complaint comparison tables provide you with helpful information to assess your insurance company and compare it against other insurance companies.

Definitions:

YearCategoryCompany NamePremiumMarket Share# of ComplaintsIndex
2020AutoState Farm Mut Auto Ins Co $143,385,405 12.0%00
2020AutoFarm Bureau Mut Ins Co Of ID $121,112,389 11.0%11.9
2020AutoSafeco Ins Co Of IL $102,996,271 9.0%12.23
2020AutoAllstate Fire & Cas Ins Co $74,828,972 7.0%00
2020AutoFarmers Ins Co Of ID $75,338,575 7.0%00
2020AutoProgressive Northwestern Ins Co $70,734,494 6.0%00
2020AutoGEICO Advantage Ins Co $54,413,969 5.0%00
2020AutoProgressive Direct Ins Co $59,465,946 5.0%13.86
2020AutoGEICO Choice Ins Co $33,055,469 3.0%00
2020AutoAuto Owners Ins Co $19,469,370 2.0%00
2020AutoLM Gen Ins Co $24,703,547 2.0%00
2020AutoStandard Fire Ins Co $22,369,192 2.0%00
2020AutoUnited Serv Automobile Assn $22,312,429 2.0%00
2020AutoUSAA Cas Ins Co $22,437,649 2.0%00
2020AutoUSAA Gen Ind Co $18,071,384 2.0%00
2020AutoViking Ins Co Of WI $22,321,353 2.0%110.29
2020AutoAmerican Family Ins Co $16,443,270 1.0%00
2020AutoGeico Gen Ins Co $13,092,618 1.0%00
2020AutoGEICO Secure Ins Co $12,014,296 1.0%00
2020AutoState Farm Fire & Cas Co $14,078,495 1.0%00
2020Group Accident/HealthBlue Cross of ID Hlth Serv Inc $833,343,617 45.0%11.11
2020Group Accident/HealthRegence Blueshield Of ID Inc $265,378,441 14.0%00
2020Group Accident/HealthSelectHealth Inc $134,626,218 7.0%00
2020Group Accident/HealthUnitedHealthcare Ins Co $89,408,016 5.0%00
2020Group Accident/HealthDelta Dental Plan of ID Inc $67,241,682 4.0%00
2020Group Accident/HealthPacificsource Hlth Plans $81,655,409 4.0%00
2020Group Accident/HealthAetna Life Ins Co $29,179,968 2.0%00
2020Group Accident/HealthCigna Hlth & Life Ins Co $45,331,466 2.0%00
2020Group Accident/HealthHumana Ins Co $20,227,375 1.0%00
2020Group Accident/HealthLife Ins Co Of N Amer $12,773,890 1.0%00
2020Group Accident/HealthMetropolitan Life Ins Co $17,077,414 1.0%00
2020Group Accident/HealthSilverScript Ins Co $11,552,117 1.0%00
2020Group Accident/HealthStandard Ins Co $9,327,978 1.0%00
2020Group Accident/HealthWellCare Prescription Ins Inc $16,503,691 1.0%00
2020Group Accident/HealthWillamette Dental of ID Inc $14,800,181 1.0%00
2020Group Accident/HealthBlue Cross of ID Care Plus Inc $8,521,242 0.0%00
2020Group Accident/HealthHCC Life Ins Co $8,819,584 0.0%00
2020Group Accident/HealthPrincipal Life Ins Co $8,916,096 0.0%00
2020Group Accident/HealthTimber Products Manufacturers Trust $8,831,292 0.0%00
2020Group Accident/HealthUnum Life Ins Co Of Amer $8,606,331 0.0%00
2020HomeownerState Farm Fire & Cas Co $67,010,164 15.0%00
2020HomeownerFarm Bureau Mut Ins Co Of ID $43,011,488 9.0%00
2020HomeownerSafeco Ins Co Of IL $38,570,258 8.0%15.93
2020HomeownerFarmers Ins Exch $26,195,638 6.0%00
2020HomeownerAllstate Vehicle & Prop Ins Co $21,169,008 5.0%00
2020HomeownerUnited Serv Automobile Assn $16,379,491 4.0%00
2020HomeownerAmerican Economy Ins Co $15,548,800 3.0%00
2020HomeownerAuto Owners Ins Co $12,181,597 3.0%00
2020HomeownerLiberty Ins Corp $13,249,625 3.0%00
2020HomeownerUnited Heritage Prop & Cas Co $12,156,719 3.0%00
2020HomeownerFarmers Ins Co Of ID $10,756,259 2.0%00
2020HomeownerForemost Ins Co Grand Rapids MI $9,130,082 2.0%00
2020HomeownerTravco Ins Co $10,992,941 2.0%00
2020HomeownerTravelers Home & Marine Ins Co $9,109,538 2.0%00
2020HomeownerUSAA Cas Ins Co $10,959,517 2.0%00
2020HomeownerUSAA Gen Ind Co $7,712,620 2.0%00
2020HomeownerAIG Prop Cas Co $5,512,217 1.0%00
2020HomeownerAmerican Family Mut Ins Co SI $6,610,542 1.0%00
2020HomeownerMutual Of Enumclaw Ins Co $5,538,639 1.0%00
2020HomeownerVigilant Ins Co $6,296,689 1.0%00
2020Individual Accident/HealthBlue Cross of ID Hlth Serv Inc $425,046,062 32.0%20.52
2020Individual Accident/HealthSelectHealth Inc $327,248,433 25.0%00
2020Individual Accident/HealthDelta Dental Plan of ID Inc $67,241,682 5.0%00
2020Individual Accident/HealthMontana Hlth Cooperative $69,034,790 5.0%57.94
2020Individual Accident/HealthRegence Blueshield Of ID Inc $57,150,653 4.0%00
2020Individual Accident/HealthAetna Hlth & Life Ins Co $20,104,140 2.0%00
2020Individual Accident/HealthAmerican Family Life Assur Co of Col $31,973,060 2.0%00
2020Individual Accident/HealthContinental Life Ins Co Brentwood $22,650,811 2.0%00
2020Individual Accident/HealthHumana Ins Co $20,227,375 2.0%00
2020Individual Accident/HealthBlue Cross of ID Care Plus Inc $8,521,242 1.0%00
2020Individual Accident/HealthGenworth Life Ins Co $8,027,646 1.0%00
2020Individual Accident/HealthMutual Of Omaha Ins Co $18,166,602 1.0%00
2020Individual Accident/HealthNorthwestern Mut Life Ins Co $8,282,487 1.0%00
2020Individual Accident/HealthOmaha Ins Co $7,150,398 1.0%00
2020Individual Accident/HealthPacificsource Hlth Plans $17,139,837 1.0%00
2020Individual Accident/HealthSilverScript Ins Co $11,552,117 1.0%00
2020Individual Accident/HealthTransamerica Life Ins Co $12,195,093 1.0%00
2020Individual Accident/HealthUnited Of Omaha Life Ins Co $10,212,540 1.0%00
2020Individual Accident/HealthWellCare Prescription Ins Inc $16,503,691 1.0%00
2020Individual Accident/HealthWillamette Dental of ID Inc $14,800,181 1.0%00
2019AutoState Farm Mut Auto Ins Co $137,190,877 12.4%00
2019AutoFarm Bureau Mut Ins Co Of ID $116,424,524 10.5%23.17
2019AutoSafeco Ins Co Of IL $90,942,360 8.2%00
2019AutoFarmers Ins Co Of ID $76,630,039 6.9%00
2019AutoAllstate Fire & Cas Ins Co $70,146,014 6.3%00
2019AutoProgressive Northwestern Ins Co $65,281,866 5.9%00
2019AutoProgressive Direct Ins Co $52,756,251 4.8%00
2019AutoGEICO Advantage Ins Co $49,792,232 4.5%27.42
2019AutoGEICO Choice Ins Co $31,018,057 2.8%00
2019AutoLM Gen Ins Co $22,519,013 2.0%00
2019AutoUnited Serv Automobile Assn $21,137,358 1.9%00
2019AutoAuto Owners Ins Co $20,445,022 1.9%00
2019AutoUSAA Cas Ins Co $20,422,083 1.8%00
2019AutoStandard Fire Ins Co $20,012,242 1.8%00
2019AutoViking Ins Co Of WI $19,523,689 1.8%00
2019AutoAmerican Family Ins Co $17,350,596 1.6%00
2019AutoUSAA Gen Ind Co $16,836,928 1.5%00
2019AutoGeico Gen Ins Co $15,885,943 1.4%00
2019AutoState Farm Fire & Cas Co $14,917,235 1.4%00
2019AutoGEICO Secure Ins Co $11,480,121 1.0%00
2019Group Accident/HealthBlue Cross of ID Hlth Serv Inc $833,481,528 45.9%51.56
2019Group Accident/HealthRegence Blueshield Of ID Inc $280,486,106 15.5%10.92
2019Group Accident/HealthSelectHealth Inc $107,483,157 5.9%12.41
2019Group Accident/HealthUnitedHealthcare Ins Co $92,716,335 5.1%00
2019Group Accident/HealthPacificsource Hlth Plans $75,061,067 4.1%00
2019Group Accident/HealthDelta Dental Plan of ID Inc $64,052,510 3.5%00
2019Group Accident/HealthCigna Hlth & Life Ins Co $44,133,604 2.4%00
2019Group Accident/HealthAetna Life Ins Co $29,810,313 1.6%00
2019Group Accident/HealthHumana Ins Co $23,781,643 1.3%00
2019Group Accident/HealthMetropolitan Life Ins Co $16,957,844 0.9%00
2019Group Accident/HealthWellCare Prescription Ins Inc $16,324,941 0.9%00
2019Group Accident/HealthSilverScript Ins Co $14,583,553 0.8%00
2019Group Accident/HealthWillamette Dental of ID Inc $13,617,834 0.8%00
2019Group Accident/HealthLife Ins Co Of N Amer $12,636,643 0.7%00
2019Group Accident/HealthUnum Life Ins Co Of Amer $8,983,919 0.5%00
2019Group Accident/HealthPrincipal Life Ins Co $8,804,926 0.5%00
2019Group Accident/HealthStandard Ins Co $8,427,103 0.5%00
2019Group Accident/HealthHartford Life & Accident Ins Co $7,119,000 0.4%00
2019Group Accident/HealthMedco Containment Life Ins Co $6,670,879 0.4%00
2019Group Accident/HealthTimber Products Manufacturers Trust $6,661,911 0.4%00
2019HomeownerState Farm Fire & Cas Co $63,003,354 14.8%00
2019HomeownerSafeco Ins Co Of IL $43,066,928 10.1%00
2019HomeownerFarm Bureau Mut Ins Co Of ID $41,141,423 9.7%13.44
2019HomeownerFarmers Ins Exch $24,172,495 5.7%00
2019HomeownerAllstate Vehicle & Prop Ins Co $18,323,132 4.3%00
2019HomeownerUnited Serv Automobile Assn $15,052,764 3.5%00
2019HomeownerUnited Heritage Prop & Cas Co $12,593,302 3.0%00
2019HomeownerLiberty Ins Corp $12,220,558 2.9%00
2019HomeownerAuto Owners Ins Co $11,689,241 2.8%00
2019HomeownerFarmers Ins Co Of ID $11,371,940 2.7%00
2019HomeownerTravelers Home & Marine Ins Co $10,252,731 2.4%00
2019HomeownerUSAA Cas Ins Co $9,545,691 2.3%00
2019HomeownerForemost Ins Co Grand Rapids MI $8,398,230 2.0%00
2019HomeownerAmerican Family Mut Ins Co SI $7,015,690 1.7%120.19
2019HomeownerUSAA Gen Ind Co $6,616,156 1.6%00
2019HomeownerMutual Of Enumclaw Ins Co $6,130,129 1.4%00
2019HomeownerTravco Ins Co $5,994,090 1.4%00
2019HomeownerAllstate Prop & Cas Ins Co $5,514,699 1.3%00
2019HomeownerMetropolitan Prop & Cas Ins Co $5,457,000 1.3%125.96
2019HomeownerAllstate Ind Co $5,229,681 1.2%00
2019Individual Accident/HealthBlue Cross of ID Hlth Serv Inc $350,865,937 29.5%10.18
2019Individual Accident/HealthSelectHealth Inc $262,952,354 22.1%00
2019Individual Accident/HealthMontana Hlth Cooperative $92,384,297 7.8%85.41
2019Individual Accident/HealthRegence Blueshield Of ID Inc $65,403,558 5.5%10.96
2019Individual Accident/HealthDelta Dental Plan of ID Inc $64,052,510 5.4%00
2019Individual Accident/HealthAmerican Family Life Assur Co of Col $32,491,858 2.7%00
2019Individual Accident/HealthContinental Life Ins Co Brentwood $23,944,142 2.0%00
2019Individual Accident/HealthHumana Ins Co $23,781,643 2.0%12.63
2019Individual Accident/HealthMutual Of Omaha Ins Co $18,697,875 1.6%00
2019Individual Accident/HealthWellCare Prescription Ins Inc $16,324,941 1.4%00
2019Individual Accident/HealthAetna Hlth & Life Ins Co $15,783,053 1.3%00
2019Individual Accident/HealthSilverScript Ins Co $14,583,553 1.2%00
2019Individual Accident/HealthWillamette Dental of ID Inc $13,617,834 1.2%00
2019Individual Accident/HealthUnited Of Omaha Life Ins Co $10,878,737 0.9%00
2019Individual Accident/HealthPacificsource Hlth Plans $10,677,281 0.9%00
2019Individual Accident/HealthTransamerica Premier Life Ins Co $9,580,883 0.8%00
2019Individual Accident/HealthNorthwestern Mut Life Ins Co $8,027,142 0.7%00
2019Individual Accident/HealthGenworth Life Ins Co $7,787,996 0.7%00
2019Individual Accident/HealthMedco Containment Life Ins Co $6,670,879 0.6%00
2019Individual Accident/HealthBankers Life & Cas Co $6,393,031 0.5%00
2018AutoState Farm Mut Auto Ins Co $133,831,110 12.8%00
2018AutoFarm Bureau Mut Ins Co Of ID $111,964,098 10.7%10.93
2018AutoSafeco Ins Co Of IL $81,136,546 7.8%33.86
2018AutoFarmers Ins Co Of ID $74,753,282 7.2%00
2018AutoAllstate Fire & Cas Ins Co $63,074,478 6.0%00
2018AutoProgressive Northwestern Ins Co $56,533,418 5.4%00
2018AutoProgressive Direct Ins Co $46,153,854 4.4%00
2018AutoGEICO Advantage Ins Co $42,358,099 4.1%00
2018AutoGEICO Choice Ins Co $27,828,153 2.7%00
2018AutoLM Gen Ins Co $20,868,399 2.0%15.01
2018AutoUnited Serv Automobile Assn $19,891,204 1.9%00
2018AutoUSAA Cas Ins Co $18,550,606 1.8%00
2018AutoViking Ins Co Of WI $18,376,115 1.8%00
2018AutoStandard Fire Ins Co $17,968,966 1.7%00
2018AutoAuto Owners Ins Co $17,824,032 1.7%00
2018AutoGeico Gen Ins Co $17,656,811 1.7%15.92
2018AutoUSAA Gen Ind Co $15,713,167 1.5%00
2018AutoAmerican Family Ins Co $15,436,975 1.5%00
2018AutoState Farm Fire & Cas Co $15,434,401 1.5%00
2018AutoAmerican Family Mut Ins Co SI $12,345,381 1.2%00
2018Group Accident/HealthBlue Cross of ID Hlth Serv Inc $750,985,758 43.6%00
2018Group Accident/HealthRegence Blueshield Of ID Inc $315,782,810 18.3%22.18
2018Group Accident/HealthSelectHealth Inc $95,120,658 5.5%00
2018Group Accident/HealthUnitedHealthcare Ins Co $85,208,499 4.9%00
2018Group Accident/HealthDelta Dental Plan of ID Inc $58,535,109 3.4%00
2018Group Accident/HealthPacificsource Hlth Plans $56,848,785 3.3%00
2018Group Accident/HealthAetna Life Ins Co $52,966,854 3.1%00
2018Group Accident/HealthCigna Hlth & Life Ins Co $38,737,839 2.3%00
2018Group Accident/HealthHumana Ins Co $27,211,251 1.6%00
2018Group Accident/HealthMetropolitan Life Ins Co $16,402,411 1.0%00
2018Group Accident/HealthSilverScript Ins Co $14,908,536 0.9%00
2018Group Accident/HealthStandard Ins Co $13,559,071 0.8%00
2018Group Accident/HealthWillamette Dental of ID Inc $11,685,291 0.7%00
2018Group Accident/HealthLife Ins Co Of N Amer $11,575,169 0.7%00
2018Group Accident/HealthUnum Life Ins Co Of Amer $8,457,936 0.5%00
2018Group Accident/HealthPrincipal Life Ins Co $7,816,698 0.5%00
2018Group Accident/HealthMedco Containment Life Ins Co $7,389,478 0.4%00
2018Group Accident/HealthTimber Products Manufacturers Trust $6,977,361 0.4%00
2018Group Accident/HealthHartford Life & Accident Ins Co $5,927,337 0.3%00
2018Group Accident/HealthReliance Standard Life Ins Co $5,815,966 0.3%00
2018HomeownerState Farm Fire & Cas Co $58,272,243 15.1%00
2018HomeownerSafeco Ins Co Of IL $38,557,487 10.0%00
2018HomeownerFarm Bureau Mut Ins Co Of ID $37,996,722 9.8%00
2018HomeownerFarmers Ins Exch $22,152,578 5.7%00
2018HomeownerAllstate Vehicle & Prop Ins Co $14,840,544 3.8%00
2018HomeownerUnited Heritage Prop & Cas Co $12,791,222 3.3%00
2018HomeownerUnited Serv Automobile Assn $12,335,569 3.2%00
2018HomeownerFarmers Ins Co Of ID $12,010,502 3.1%00
2018HomeownerTravelers Home & Marine Ins Co $11,319,697 2.9%00
2018HomeownerLiberty Ins Corp $10,584,241 2.7%00
2018HomeownerAuto Owners Ins Co $9,707,664 2.5%00
2018HomeownerForemost Ins Co Grand Rapids MI $7,835,576 2.0%00
2018HomeownerUSAA Cas Ins Co $7,785,635 2.0%00
2018HomeownerAmerican Family Mut Ins Co SI $7,320,071 1.9%00
2018HomeownerAllstate Prop & Cas Ins Co $6,113,994 1.6%00
2018HomeownerMetropolitan Prop & Cas Ins Co $5,789,718 1.5%00
2018HomeownerMutual Of Enumclaw Ins Co $5,625,037 1.5%168.79
2018HomeownerAllstate Ind Co $5,302,358 1.4%00
2018HomeownerUSAA Gen Ind Co $5,112,435 1.3%00
2018HomeownerEnumclaw Prop & Cas Ins Co $4,941,360 1.3%00
2018Individual Accident/HealthBlue Cross of ID Hlth Serv Inc $383,893,900 33.0%0.337032
2018Individual Accident/HealthSelectHealth Inc $175,185,570 15.1%0.369271
2018Individual Accident/HealthMontana Hlth Cooperative $151,350,698 13.0%3.419388
2018Individual Accident/HealthRegence Blueshield Of ID Inc $69,487,149 6.0%0.930981
2018Individual Accident/HealthDelta Dental Plan of ID Inc $58,535,109 5.0%00
2018Individual Accident/HealthAmerican Family Life Assur Co of Col $32,461,128 2.8%00
2018Individual Accident/HealthHumana Ins Co $27,211,251 2.3%00
2018Individual Accident/HealthContinental Life Ins Co Brentwood $24,304,614 2.1%2.661661
2018Individual Accident/HealthMutual Of Omaha Ins Co $19,075,930 1.6%00
2018Individual Accident/HealthSilverScript Ins Co $14,908,536 1.3%00
2018Individual Accident/HealthWillamette Dental of ID Inc $11,685,291 1.0%00
2018Individual Accident/HealthUnited Of Omaha Life Ins Co $11,530,759 1.0%00
2018Individual Accident/HealthPacificsource Hlth Plans $10,939,280 0.9%00
2018Individual Accident/HealthTransamerica Premier Life Ins Co $9,220,360 0.8%00
2018Individual Accident/HealthAetna Hlth & Life Ins Co $8,032,992 0.7%00
2018Individual Accident/HealthGenworth Life Ins Co $8,007,532 0.7%00
2018Individual Accident/HealthNorthwestern Mut Life Ins Co $7,686,958 0.7%00
2018Individual Accident/HealthMedco Containment Life Ins Co $7,389,478 0.6%00
2018Individual Accident/HealthBankers Life & Cas Co $6,812,031 0.6%00
2018Individual Accident/HealthAmerican Fidelity Assur Co $6,222,734 0.5%00
ver: 3.4.0 | last updated: