Idaho requires testing and fingerprinting for all residents wishing to hold a license. Idaho has partnered with PSI to provide this service.
ATTENTION: All Fingerprinting locations are down. Please follow the last two pages of the CHRI form for hard card instructions.
Testing Information
It is recommended that anybody interested in testing download the free pre-licensing Candidate Handbook . This document gives important information in preparation for the exam.
To find the statutes and rules that are referenced in the above documents, go to Laws/Rules/Bulletins*. NOTE: This is not a complete study guide, only an outline of topics in each exam.
Idaho does not require pre-licensing education.
Reservations for testing can be made through the Exam Registration website. Click here to register for the licensing exam.
Locations
| Boise | Coeur d’Alene | Idaho Falls* | Pocatello | Twin Falls |
| PSI, Westgate Plaza 1755 Westgate Dr. Ste. 130 Boise, ID 83704 855-807-3999 | PSI, Nexus 175 W Dalton Ave Coeur d’Alene, ID 83815 855-807-3999 | PSI, College of Eastern Idaho 1600 S. 25th E. Idaho Falls, ID 83404 855-807-3999 | PSI, Idaho State University Gravely Hall South, Room 251 1001 8th Ave. Pocatello, ID 83209 855-807-3999 | PSI, College of Southern Idaho 315 Falls Ave Twin Falls, ID 83301 855-807-3999 |
| Tuesday to Saturday: 10:00am-11:30am | Tuesday and Thursday: 12:30 pm– 2:30pm | Monday to Wednesday: 8:30am-3:30pm | Monday to Wednesday: 10:30am-1:30pm | Monday and Wednesday: 10:00am-2:00pm |
Study Material
While the DOI cannot directly provide study material we have compiled this list of contacts who provide study material relevant to the Idaho exams.
AD Banker – 1-800-866-2468
America’s Professor – 1-800-870-3130
CPMI – 877-601-2273
ExamFX – 800-586-2253
Intellipass, Inc. – 800-821-8326
Kaplan Financial Education – 800-824-8742
Mountain CE – (801) 518-1956
National Online Insurance School – 1-888-770-3681
Silver Key School of Insurance – 208-362-6000
WebCE – 877-488-9308
AdjusterPro – 214-329-9030
Fingerprints Information
Residents must submit fingerprints for initial license only.
The CHRI/Request and Release form and the fingerprinting receipt must be returned to the DOI by the applicant.
The documents can be faxed to 208-334-4398 or emailed (agent@doi.idaho.gov) along with pass slips. Alternatively, they can be submitted with your electronic application.
Fingerprints are done on a walk in basis, you can not make an appointment.
There is a non-refundable fingerprinting fees of $70
Locations
| Boise | Coeur d’Alene | Pocatello | Twin Falls |
| PSI, Westgate Plaza 1755 Westgate Dr. Ste. 130 Boise, ID 83704 855-807-3999 | PSI, Nexus 175 W Dalton Ave Coeur d’Alene, ID 83815 855-807-3999 | PSI, Idaho State University Gravely Hall South, Room 251 1001 8th Ave. Pocatello, ID 83209 855-807-3999 | PSI, College of Southern Idaho 315 Falls Ave Twin Falls, ID 83301 855-807-3999 |
| Tuesday to Saturday: 10:00am-11:30am | Tuesday and Thursday: 12:30 pm – 2:30pm | Monday to Wednesday: 10:30am-1:30pm | Monday and Wednesday: 10:00am-2:00pm |
If you are unable to fingerprint through the above processes or if you encounter problems in doing so, please contact the Department office at 208-334-4339 or via email for further information.
Additional Fingerprinting Information
FAQs
Does Idaho require pre-licensing education?
No.
Can I take my exam remotely?
Yes. Remote proctoring can be selected when scheduling an exam from PSI.
Does Idaho provide study material?
Click here for more information on studying for the exam.
Are the pass rates for the Idaho Insurance exam available?
I have a resident license in another state and am moving to Idaho, do I need to test again?
You do not need to test, but you will need to fingerprint. Click here for detailed instructions on switching your resident licenses to Idaho.
Can I use fingerprints that I had done for another purpose?
No, due to inter departmental restrictions other forms of fingerprinting cannot be used in lieu of the DOI fingerprinting process.
Can I use fingerprints that were taken for my insurance license in another state?
No.
Can I get my fingerprints done for Idaho in another state?
Yes, but it will add 6 to 8 WEEKS to the turnaround time. The last page of the CHRI Release/Non-Criminal Justice Form details the process.
Can I submit my fingerprints without going to a PSI location?
Yes. If you live more than 100 miles from a testing/fingerprinting, you are not required to use a PSI location. The last page of the CHRI Release/Non-Criminal Justice Form details the process.
Please note this method will increase the turnaround time from 7-10 business days to 6 to 8 WEEKS . You will also still be required to pay the fingerprinting fee to PSI upon submitting your fingerprint packet.
I’m a veteran, will the GI bill cover testing/fingerprinting?
Yes. All Idaho insurance licensing exams for the producers/bail/adjuster licenses are currently qualified through the Idaho Veteran’s Administration for U.S. Veterans to receive reimbursement through the GI Bill® Instructions and information.
How do I contact PSI directly?
PSI can be contacted via the following channels:
Phone: 855-807-3999
Email: examschedule@psionline.com
The DOI does not have the phone number to any individual PSI location.
Have more questions?
Contact the Licensing Team